Privacy Policy

Akash Ganga Courier Limited is committed to protecting the privacy and confidentiality of its customers, clients, and users (“Service Seekers”). This Privacy Policy explains how we collect, use, store, and protect your personal information.

We may collect the following information while providing our services:

• Name of consignor and consignee
• Address for pickup and delivery
• Contact details (mobile number, email, etc.)
• Shipment details (contents, weight, value if declared)
• Identification details (if required for specific shipments)

The information collected is used for:

• Processing and delivering shipments
• Communication regarding pickup, transit, and delivery
• Generating invoices and maintaining records
• Resolving complaints, disputes, or claims
• Improving our services and operations

We may share customer information only when necessary:

• With our employees, delivery staff, and service partners for completing deliveries
• With transportation providers (airlines, railways, third-party logistics)
• When required by law, government authorities, or legal processes

We do not sell or rent personal information to any third party.

Akash Ganga Courier Limited takes reasonable measures to protect personal information from unauthorized access, misuse, or disclosure. However, while we strive to use commercially acceptable means to protect data, we cannot guarantee absolute security.

Customer and shipment data may be retained for record-keeping, legal, and operational purposes for a reasonable period, as required under applicable laws or business needs.

Service Seekers may:

• Request access to their personal information
• Request correction of inaccurate data
• Contact us for any concerns regarding their data

If our website is used, we may collect limited technical data such as IP address, browser type, and usage patterns to improve user experience.

Akash Ganga Courier Limited reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting or notification.

For any queries or concerns regarding this Privacy Policy, you may contact us at delhi@akashganga.info.